Search found 8 matches

by James Fox
Fri Oct 26, 2007 1:09 pm
Forum: Bug Reports and Technical Issues
Topic: computer freeze on sync
Replies: 1
Views: 8477

computer freeze on sync

My outlook sync gets as far as the actual synchronisation step - the two parallel lines waiting to go - and then freezes: 'this programme is not responding.' What do I do next? Both computers are linked up, desk top and laptop. I'm using 1.6 pro.

Thanks JF
by James Fox
Sun Aug 05, 2007 9:58 pm
Forum: Bug Reports and Technical Issues
Topic: contacts getting deleted on synchronisation
Replies: 3
Views: 12209

contacts getting deleted on sync - ctd

Many thanks. I would be very grateful if yu would tell me where to look for log file. On EZOutlook presumably? Would the log be on the laptop if the laptop doesn't have the ez programme?

JF
by James Fox
Tue Jul 31, 2007 8:29 am
Forum: Bug Reports and Technical Issues
Topic: contacts getting deleted on synchronisation
Replies: 3
Views: 12209

contacts getting deleted on synchronisation

I added contacts to my laptop while travelling, synchronised with desktop on return. The contacts on laptop disappeared into an EZOS file under deleted items. Originals removed from contacts folder. I understand that only 'older versions' go to deleted items when there are duplicates. Why did these ...
by James Fox
Fri Apr 27, 2007 6:04 pm
Forum: Bug Reports and Technical Issues
Topic: creating duplicates
Replies: 8
Views: 20057

download problems

Followed your instructions, cleared the cache, downloaded to a different directory and still get the same error message about the installer being non functional. What do you suggest I do now? I'm stranded with the plain 6.1 non pro trial and I have to go away for a month tomorrow with my pc. Thanks ...
by James Fox
Mon Apr 23, 2007 9:47 pm
Forum: Bug Reports and Technical Issues
Topic: creating duplicates
Replies: 8
Views: 20057

downloading 1.6pro

The download file 1.6pro on your website is evidently corrupted and cannot be run. It all works if you download the plain 1.6. But I want the Pro, if possible. For the 1.6 pro you get the standard message 'The installer you are trying to use is corrupted or incomplete...etc.' Nothing wrong, clearly ...
by James Fox
Wed Apr 18, 2007 5:28 pm
Forum: Bug Reports and Technical Issues
Topic: creating duplicates
Replies: 8
Views: 20057

To add to my last message, I'm using the two way synchronisation method.

Thanks J Fox
by James Fox
Wed Apr 18, 2007 5:28 pm
Forum: Bug Reports and Technical Issues
Topic: creating duplicates
Replies: 8
Views: 20057

duplicates

Sorry for the delay in replying. I went off travelling. The version I'm using is Pro v. 1.5

Thanks
by James Fox
Mon Mar 19, 2007 1:53 pm
Forum: Bug Reports and Technical Issues
Topic: creating duplicates
Replies: 8
Views: 20057

creating duplicates

How is it possible to avoid duplicating emails when synchronising between desktop and laptop? Why are duplicates created?

I would love to know.

Thanks

JF