Search found 661 matches

by admin
Mon Jun 10, 2024 12:21 pm
Forum: Suggestions and Feature Requests
Topic: Suggestion: Unlimited Number of characters allowed in each "Note"
Replies: 1
Views: 977

Re: Suggestion: Unlimited Number of characters allowed in each "Note"

Thank you for the suggestion. However, there shouldn't be a limitation regarding the number of characters a note could store. Do you still happen to have that long note? If so, could you let us know the number of characters it consists of? Thanks!
by admin
Wed Jul 05, 2023 2:50 pm
Forum: General Discussions
Topic: Preserving formating
Replies: 1
Views: 18584

Re: Preserving formating

The preservation of formatting in event text depends on whether it is possible to format the text on your device. If formatting is supported, the formatting should be preserved. However, if formatting is not possible on your device, then unfortunately there is nothing we can do to preserve it. We re...
by admin
Fri Jun 09, 2023 6:15 am
Forum: Bug Reports and Technical Issues
Topic: Recurring Event Sync
Replies: 1
Views: 24513

Re: Recurring Event Sync

Thank you for letting us know about the problem. Our team will make sure to investigate the matter thoroughly and work on resolving it in the next OAS update.
by admin
Mon Aug 01, 2022 11:48 am
Forum: General Discussions
Topic: Tasks/Notes
Replies: 3
Views: 36017

Re: Tasks/Notes

This isn't true. Shortcuts to notes and tasks have been available for quite some time now.
by admin
Mon Aug 01, 2022 11:46 am
Forum: Bug Reports and Technical Issues
Topic: Tasks not syncing
Replies: 1
Views: 18231

Re: Tasks not syncing

Could you please attach a screenshot with the error message?
by admin
Wed Dec 08, 2021 11:24 pm
Forum: General Discussions
Topic: Nothing copying over
Replies: 1
Views: 18726

Re: Nothing copying over

Please forward me via PM (private message) here in the forum the latest log file. You can get it by starting Windows OAS and clicking on Tools->Last log. We will be able to check what's going on behind the scenes as to why there's 0 changes. Sync via USB is possible, although you'd need to set up US...
by admin
Mon Nov 01, 2021 4:42 pm
Forum: Bug Reports and Technical Issues
Topic: Sync removed all contacts except for Recent call contacts
Replies: 2
Views: 20298

Re: Sync removed all contacts except for Recent call contacts

May I ask you to please forward us the log file of that synchronization? Will be able to understand better what happened then. Thanks!
by admin
Mon Nov 01, 2021 4:41 pm
Forum: Bug Reports and Technical Issues
Topic: All Day Appointments Sync as Busy
Replies: 1
Views: 16431

Re: All Day Appointments Sync as Busy

Sure thing! To clarify - this only concerns all day appointments? If so, I'd ask you to forward us the log file, please.
by admin
Sat Oct 23, 2021 10:27 pm
Forum: Suggestions and Feature Requests
Topic: Date Range / Number days for Calendar
Replies: 1
Views: 31501

Re: Date Range / Number days for Calendar

Thanks very much for the suggestion. This feature is in the plans.
by admin
Sat Oct 23, 2021 10:25 pm
Forum: Bug Reports and Technical Issues
Topic: android-sync service failed - error code : 5
Replies: 1
Views: 16833

Re: android-sync service failed - error code : 5

I see you've already been assisted by mail. The problem is that you were using a different app.
by admin
Tue Apr 06, 2021 7:53 am
Forum: General Discussions
Topic: Changing Phone Contacts From Read-only?
Replies: 11
Views: 125179

Re: Changing Phone Contacts From Read-only?

This is addressed in the latest OAS 3.6 version for Android. Please update, thanks!
by admin
Fri Feb 26, 2021 11:12 am
Forum: General Discussions
Topic: Contacts display incomplete data
Replies: 5
Views: 40325

Re: Contacts display incomplete data

Thanks very much! Working on it.
by admin
Fri Feb 19, 2021 11:08 am
Forum: General Discussions
Topic: Contacts display incomplete data
Replies: 5
Views: 40325

Re: Contacts display incomplete data

Could you please make a test contact with all the major fields filled in Outlook, then sync it over to Android and share screenshots how it looks like as in Outlook as in Android? Thanks!
by admin
Thu Feb 18, 2021 8:07 am
Forum: General Discussions
Topic: Contacts display incomplete data
Replies: 5
Views: 40325

Re: Contacts display incomplete data

Which Android OS number that update brought to the device?
by admin
Mon Dec 07, 2020 9:15 pm
Forum: Bug Reports and Technical Issues
Topic: Error: Access violation at 0x_ (tried to write to 0x_), program terminated.
Replies: 6
Views: 40113

Re: Error: Access violation at 0x_ (tried to write to 0x_), program terminated.

Thanks, please run MAPITest after (if) there's the AV error with Outlook-Android Sync upon its start.