Search found 660 matches
- Wed Aug 29, 2018 6:11 am
- Forum: General Discussions
- Topic: Outlook-Android Sync not running on 64bit
- Replies: 7
- Views: 35842
Re: Outlook-Android Sync not running on 64bit
What if you disable the compatibility mode for the 3.0 version, will it still continue to work?
- Thu Aug 23, 2018 6:24 am
- Forum: General Discussions
- Topic: Outlook-Android Sync not running on 64bit
- Replies: 7
- Views: 35842
Re: Outlook-Android Sync not running on 64bit
You shouldn't downgrade your system as the latest version OAS is fully compatible with Win10. Was there any error message with the OAS 3.1 version?
- Fri Aug 17, 2018 5:07 am
- Forum: General Discussions
- Topic: Syncing
- Replies: 1
- Views: 18318
Re: Syncing
Please post a screenshot of the error message here. Thanks!
- Mon Jul 02, 2018 9:15 am
- Forum: Bug Reports and Technical Issues
- Topic: Add Store Error When Selecting Remote PST file
- Replies: 19
- Views: 73423
Re: Add Store Error When Selecting Remote PST file
Please see the guide in the Troubleshooting section here: https://www.ezoutlooksync.com/?r=support&pr=tutor#.
- Mon Apr 16, 2018 6:58 am
- Forum: Bug Reports and Technical Issues
- Topic: Some contacts dissapeared when uninstalling Outlook-Android Sync
- Replies: 3
- Views: 22481
Re: Some contacts dissapeared when uninstalling Outlook-Android Sync
You can synchronize contacts that are in Outlook-Android Sync with a new Outlook file, in this case all your contacts will be in Outlook. After that please go to Outlook-Android Sync settings and switch the account to sync contacts into to either a phone's or a google's one. After that synchronize a...
- Tue Apr 10, 2018 6:20 am
- Forum: Bug Reports and Technical Issues
- Topic: Sync deletes some contacts
- Replies: 2
- Views: 19653
Re: Sync deletes some contacts
Okay, so there were 883 contacts during the very first sync that was recorded in the log file. Before the last sync took place there were 882 contacts in Outlook and 865 in Android (which is less by 18 than in Outlook). That's why the contacts from Outlook were removed and placed into trash. Why the...
- Mon Apr 09, 2018 11:43 am
- Forum: Bug Reports and Technical Issues
- Topic: Sync deletes some contacts
- Replies: 2
- Views: 19653
Re: Sync deletes some contacts
Thanks very much for the detailed description of the problem and for the log file. Working on the issue now. Will update this post once we find out cause of the problem.
- Mon Apr 09, 2018 11:32 am
- Forum: Suggestions and Feature Requests
- Topic: New User Suggestions
- Replies: 4
- Views: 42226
Re: New User Suggestions
Yes, that would very much be possible. Will try to implement this in the next version of the app. Thanks for the suggestion!
- Wed Mar 21, 2018 10:47 am
- Forum: Bug Reports and Technical Issues
- Topic: cant get program to run
- Replies: 13
- Views: 47796
Re: cant get program to run
There's another app that we offer: EZOutlookSync (https://www.ezoutlooksync.com/?r=download). Please download it, install and try to start, will it run?
- Tue Mar 20, 2018 12:27 pm
- Forum: Bug Reports and Technical Issues
- Topic: cant get program to run
- Replies: 13
- Views: 47796
Re: cant get program to run
First option would be to try to temporarily disable your anti-virus software and see of the app is able to start normally then. Thanks.
- Tue Mar 20, 2018 12:12 pm
- Forum: Bug Reports and Technical Issues
- Topic: cant get program to run
- Replies: 13
- Views: 47796
Re: cant get program to run
Just wanted to let you know we're working on the problem. Will update once I have more info. Thanks!
- Fri Mar 16, 2018 7:16 am
- Forum: Bug Reports and Technical Issues
- Topic: cant get program to run
- Replies: 13
- Views: 47796
Re: cant get program to run
Please mention your Windows version, is it Windows10? If yes, is that a 32-bit or a 64-bit OS?
- Tue Mar 06, 2018 7:58 am
- Forum: Bug Reports and Technical Issues
- Topic: cant get program to run
- Replies: 13
- Views: 47796
Re: cant get program to run
Please try to download the 64-bit version of the app and see what happens when you try to start it.
Also, please do not duplicate your requests (I'm talking about your email message), as this only slows the process down.
Also, please do not duplicate your requests (I'm talking about your email message), as this only slows the process down.
- Sat Mar 03, 2018 8:27 am
- Forum: Bug Reports and Technical Issues
- Topic: Not All Appointments Transfer From Outlook to Android
- Replies: 1
- Views: 17331
Re: Not All Appointments Transfer From Outlook to Android
We need to see the log file. Please send it to me via PM here in the forum. You can get it by clicking on Tools > Last log. And mention names of couple of appointments that didn't get synchronized. Thanks.
- Sat Mar 03, 2018 8:24 am
- Forum: Bug Reports and Technical Issues
- Topic: cant get program to run
- Replies: 13
- Views: 47796
Re: cant get program to run
What's your Windows version? Is it the very first installation of the app?