Search found 660 matches

by admin
Fri Mar 02, 2018 6:49 am
Forum: Bug Reports and Technical Issues
Topic: cant get program to run
Replies: 13
Views: 46121

Re: cant get program to run

Could you please record a short video demonstrating the problem? Thanks!
by admin
Mon Feb 26, 2018 7:56 am
Forum: Bug Reports and Technical Issues
Topic: Sync duplicates events
Replies: 4
Views: 23063

Re: Sync duplicates events

Sorry, seems I have misinformed you. Once you uninstall the Android version of Outlook-Android Sync, you'd also need to delete the OutlAndr.ini file from the Windows version (can be found here: C:\Users\Your_Windows_Username\AppData\Roaming\Outlook-Android Sync) in order to completely reset the sync...
by admin
Sun Feb 25, 2018 7:24 am
Forum: Bug Reports and Technical Issues
Topic: Sync duplicates events
Replies: 4
Views: 23063

Re: Sync duplicates events

Thanks for the log files. The first one is empty, the second one contains some data, will analyze and revert.
BTW If you need to restore the deleted items, you can find them in the Deleted Items folder in Outlook.
by admin
Mon Feb 12, 2018 7:19 am
Forum: Bug Reports and Technical Issues
Topic: Sync duplicates events
Replies: 4
Views: 23063

Re: Sync duplicates events

Please forward us the latest log file (you can send it to me via PM here in the forum), which can be accessed by starting the Windows version of OAS and clicking on Tools->Last log. Will check what went wrong with the second sync. As for the duplicate entries on your phone. If you used the default a...
by admin
Wed Jan 31, 2018 7:32 am
Forum: Bug Reports and Technical Issues
Topic: Mapi Error 80070035
Replies: 3
Views: 20031

Re: Mapi Error 80070035

Please try to close Outlook during sync, will it help?
by admin
Mon Dec 25, 2017 10:38 am
Forum: Bug Reports and Technical Issues
Topic: Mapi Error 80070035
Replies: 3
Views: 20031

Re: Mapi Error 80070035

Please mention your Outlook version number and whether you use EZOutlookSync or Outlook-Android Sync. Thanks.
by admin
Mon Oct 30, 2017 7:02 am
Forum: General Discussions
Topic: Outlook-Android Sync not running on 64bit
Replies: 7
Views: 34432

Re: Outlook-Android Sync not running on 64bit

Please try to redownload and reinstall the 64-bit edition of the software, will it help? All the major previous versions are available form the following page: http://www.ezoutlooksync.com/vv.
by admin
Mon Oct 23, 2017 6:48 am
Forum: General Discussions
Topic: Tasks/Notes
Replies: 3
Views: 30094

Re: Tasks/Notes

There's no such apps. Is there any features you're missing in our implementation?

Shortcuts and widgets for the tasks and notes will be added in the next app update. Thanks!
by admin
Mon Sep 25, 2017 6:58 am
Forum: Bug Reports and Technical Issues
Topic: Missing fields including email address
Replies: 3
Views: 20051

Re: Missing fields including email address

Okay, glad it works as expected now but in case you experience something similar in the future, please forward me (via PM here in the forum) the latest log file (that's accessible if you click on Tools->Last log in the Windows version of OAS), will have a look at what might be causing the problem. T...
by admin
Tue Sep 19, 2017 10:10 am
Forum: Bug Reports and Technical Issues
Topic: Missing fields including email address
Replies: 3
Views: 20051

Re: Missing fields including email address

Could you please mention specifically which fields you're talking about? If you create a new test contact in Outlook with these fields filled in, will it stay this way with the fields visible? If yes, will it change after the sync? Thanks!
by admin
Mon Sep 11, 2017 6:57 am
Forum: General Discussions
Topic: Contacts stopped syncing...
Replies: 1
Views: 19533

Re: Contacts stopped syncing...

Please do a small test. Add a new test contact and try to sync. If there's no change, please forward me via PM here in the forum the latest log file (accessible if you click on Tools->Last log in the Windows version of Outlook-Android Sync) and mention the test contact's name. Thanks!
by admin
Tue Jul 25, 2017 6:47 am
Forum: General Discussions
Topic: Outlook "Suggested Contacts"
Replies: 3
Views: 25941

Re: Outlook "Suggested Contacts"

Are these contacts in the separate contacts folder in Outlook? If yes, you can exclude it from synchronization by clicking on Tools->Options, Contacts->Folder in Windows OAS. Will that work out? Thanks!
by admin
Tue Jul 25, 2017 6:45 am
Forum: General Discussions
Topic: Google Pixel Notes question
Replies: 1
Views: 19344

Re: Google Pixel Notes question

Notes are synced with the Outlook-Android Sync app itself. Tap on menu and choose Notes.
Please see the following topic in the online help file for more information: http://www.ezoutlooksync.com/help/outlo ... oid_os.htm. Thanks!
by admin
Fri Jul 21, 2017 7:06 am
Forum: Bug Reports and Technical Issues
Topic: LG V20 Issue
Replies: 1
Views: 21030

Re: LG V20 Issue

Please update to the latest 3.0.1 Android version of Outlook-Android Sync. That should solve the issue. Thanks!
by admin
Wed Jul 19, 2017 7:21 am
Forum: Suggestions and Feature Requests
Topic: CardDAV export // synchronization
Replies: 1
Views: 17198

Re: CardDAV export // synchronization

By saying "connector" you mean a CardDAV server?