Sync not possible with Outlook 2016?

General talk about our software.
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arismac
Posts: 2
Joined: Tue Aug 09, 2016 6:01 pm

Sync not possible with Outlook 2016?

Post by arismac »

Hi, when i run the pc program, it only finds an .ost not a .pst file. So iot gives an error message and i cant do a thing.

Cant i sync then gmail with outlook 2016 with this app??
admin
Site Admin
Posts: 640
Joined: Mon Jan 03, 2005 5:21 pm

Re: Sync not possible with Outlook 2016?

Post by admin »

This application synchronizes Outlook with your Android device (calendar and tasks). It works with Outlook 2016.
arismac
Posts: 2
Joined: Tue Aug 09, 2016 6:01 pm

Re: Sync not possible with Outlook 2016?

Post by arismac »

So why the error?
admin
Site Admin
Posts: 640
Joined: Mon Jan 03, 2005 5:21 pm

Re: Sync not possible with Outlook 2016?

Post by admin »

You should select either a PST file or an Exchange profile. To find a PST file on your PC, please try using Windows search. Thanks!
rjshoe
Posts: 2
Joined: Thu Nov 03, 2016 5:01 pm

Re: Sync not possible with Outlook 2016?

Post by rjshoe »

I used Exchange - the app hung up and would not complete - let it run for an hour!! Never had any problem with Outlook 2007 so there is definitely something different in 2016/Office 365??
admin
Site Admin
Posts: 640
Joined: Mon Jan 03, 2005 5:21 pm

Re: Sync not possible with Outlook 2016?

Post by admin »

Please see here: viewtopic.php?f=4&t=2978.
Note, stand-alone Outlook 2016 and Office 365 version of Outlook are different products. And while Outlook-Android Sync works fine with the stand-alone version of Outlook 2016, it might not work with the Office 365 version as the software wasn't designed for it.
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