Page 1 of 1

Does Not Sync

Posted: Wed Jan 25, 2017 5:43 pm
by R_Duffell
Shows sync was completed, 0 additions, 0 updates, 0 deletes.
However additions were made in Outlook contacts and calendar.
No settings have changed.
Please Advise.
Thanks in advance, Roger

Re: Does Not Sync

Posted: Thu Jan 26, 2017 8:31 am
by admin
Please forward me (via PM here in the forum) the latest log file. You can get it by clicking on Tools->Last log. Thanks.

Re: Does Not Sync

Posted: Sat Jan 28, 2017 5:13 pm
by oreokid24
The same this happened to me... I have sent the log.
Steve

Re: Does Not Sync

Posted: Mon Jan 30, 2017 10:02 am
by admin
Where have you sent the log to? Please also check if you have the latest Windows OAS and Android OAS versions installed as on your PC as on your Android device. Thanks!

Re: Does Not Sync

Posted: Mon Jan 30, 2017 4:03 pm
by R_Duffell
For whatever reason, I just ran it again this morning, and it took and showed all the Additions, Updates and deletions !
Nothing was changed in the settings, laptop system had not rebooted, IP and port were unchanged...........Strange!
After 3 days of not seeing any additions, updates or deletions.
Every time I copied and pasted the log into the message to send admin via the direct messaging system, it would freeze up.

Re: Does Not Sync

Posted: Tue Jan 31, 2017 7:38 am
by admin
Good, glad it works now.
In case you need to send a log file again, please save it as a file first and then attach to your message. Thanks!

Re: Does Not Sync

Posted: Fri Feb 03, 2017 5:14 pm
by oreokid24
I am still having problems syncing. I will PM you (admin) with my log file. I am trying to sync from Outlook to phone (one-way). But it says 0 additions, updates, and deletes. I'm getting nothing sync'ed. I check my android calendar (I'm only syncing the calendar) and there are no changes.
?
Steve
Can't figure out how to attach a file to a PM to admin... ??

Re: Does Not Sync

Posted: Mon Feb 06, 2017 7:42 am
by admin
Please try now. If it still doesn't work, please upload the file to an online storage service like Google Drive and forward me the download link. Thanks!

Re: Does Not Sync

Posted: Mon Feb 06, 2017 9:00 pm
by oreokid24
Thanks.. at least I can see where to attach a file now. But it says the file is too big. The file size is 284KB. How 'too big' is that?
Steve

Re: Does Not Sync

Posted: Tue Feb 07, 2017 7:25 am
by admin
256 KB was the default limit. I've increased it to 10 MB.

Re: Does Not Sync

Posted: Tue Feb 07, 2017 11:00 pm
by oreokid24
Thank you. Have sent additional info via PM.
Thanks.
Steve

Re: Does Not Sync - FIXED!!!

Posted: Wed Feb 15, 2017 7:30 pm
by oreokid24
Well.. with much embarresment, it was all my fault. I did not pick the correct .pst file to sync. Once I did that.. no problems.
The admin was SO helpful and patient with me. Thank you!!!!
It now syncs and looks great on my Galaxy S7.
YEAH!!!

Re: Does Not Sync

Posted: Thu Feb 16, 2017 10:14 am
by admin
Glad to hear it works as expected now :)

Re: Does Not Sync

Posted: Tue Feb 05, 2019 1:33 pm
by HenryHill
Hi. Use Outlook 2007 and Google Calendar on my Android 7 powered HONOR 6X mopbile phone.
Syncing works from PC (outlook) to mobile but not the other way round.

Re: Does Not Sync

Posted: Fri Feb 08, 2019 9:42 am
by admin
Is there a two-way sync option selected?