RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post your bug reports and support issues here.
sjordi
Posts: 31
Joined: Wed Jul 23, 2008 1:06 pm
Location: Prangins, Switzerland
Contact:

RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post by sjordi »

Just applied the MS Office 2007 SP2 patch, just released by Microsoft, and now I can't sync anymore
Using EZOutlookSync Pro 2.0.2, It crashes immediately with a violation error on mspst32.dll
Does anybody here have the same problem?
I'll restore an old mspst32.dll and replace the new one to see whether EZOutlookSync works again (and of course if Outlook 2007 doesn't crash with that "old" DLL).
Thanks for any help and/or fix.
Steve
Prangins, Switzerland
Image
admin
Site Admin
Posts: 660
Joined: Mon Jan 03, 2005 5:21 pm

Re: Office 2007 SP2: EZ doesn't work anymore

Post by admin »

Confirm the problem. Working on it now. Thanks.
brentmckay
Posts: 1
Joined: Fri May 01, 2009 6:41 pm

Re: Office 2007 SP2: EZ doesn't work anymore

Post by brentmckay »

Approximately how long until a fix is available? Not a fair question, I know, but I travel extensively and this is an important tool for me. Thanks!
admin
Site Admin
Posts: 660
Joined: Mon Jan 03, 2005 5:21 pm

Re: Office 2007 SP2: EZ doesn't work anymore

Post by admin »

We hope to have a fix ready during next week, not later. I'll post an update here when the fixed version is released. Thanks for your patience!
admin
Site Admin
Posts: 660
Joined: Mon Jan 03, 2005 5:21 pm

Re: Office 2007 SP2: EZ doesn't work anymore

Post by admin »

Okay, fixed version is ready. Please get it from the download page: http://www.ezoutlooksync.com/index.php?r=download
Thanks.
sjordi
Posts: 31
Joined: Wed Jul 23, 2008 1:06 pm
Location: Prangins, Switzerland
Contact:

Re: Office 2007 SP2: EZ doesn't work anymore

Post by sjordi »

Thanks a lot for your prompt help.
Steve
Steve
Prangins, Switzerland
Image
Rgthamer
Posts: 5
Joined: Tue May 05, 2009 6:26 pm

Re: Office 2007 SP2: EZ doesn't work anymore

Post by Rgthamer »

I can confirm this unfortunate blip. I have an access violation also and this continues despite trying to reestablish and reinserting the paths to the files.
The network works fine and the set up finds teh files and those can be inserted but the access to the MPPST32 is blocked for soem reason. I hope a resolution will be found soonest as I am leaving for 2 weeks to Europe this coming Thursday. Thx in advance.
admin
Site Admin
Posts: 660
Joined: Mon Jan 03, 2005 5:21 pm

Re: Office 2007 SP2: EZ doesn't work anymore

Post by admin »

Rgthamer, please see my previous post in this thread. A resolution has been already found couple of days ago :)
barsteadr
Posts: 2
Joined: Tue May 05, 2009 9:34 pm

Re: RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post by barsteadr »

Thanks for your prompt attention to this issue. Release of version 2.03 fixed the problem with the mapi32 violation error, however, there's still a bug. When I select a two way sync, the program finds all of the messages that need to be copied to the target pst file, and it reports that the sync completed successfully, but the messages don't get transferred. I close it down and start it up again and the same thing happens. It finds messages to sync (the same messages that it found earlier), says it's doing its job, but the messages aren't transferred.
lglasser
Posts: 8
Joined: Wed May 06, 2009 5:06 am

Re: RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post by lglasser »

Same, here.

A switch back to v2.02 and the problem is gone.

PS - XP Pro and Office 2003.
Last edited by lglasser on Wed May 06, 2009 2:18 pm, edited 3 times in total.
sjordi
Posts: 31
Joined: Wed Jul 23, 2008 1:06 pm
Location: Prangins, Switzerland
Contact:

Re: RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post by sjordi »

Actually, I also noticed this problem.
Messages are not synchronized.

Also, something that might be even worse, it looks like it messes up messages
with contacts.

I got two messages from users A and B yesterday and when you look at the sync
details before synching, I see that the messages are supposed to be transfered
(they're not), but that contacts A and B are supposed to be copied to the target.
Contacts A and B are not touched, they should not be synchronized.

Also calendar events added to the source are not copied to the target.
I missed three appointments after synchronization.

Should check something I guess :)
Steve
Prangins, Switzerland
Image
Rgthamer
Posts: 5
Joined: Tue May 05, 2009 6:26 pm

Re: RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post by Rgthamer »

After SP2 and the suggestion to reinstall EZoutlook sync I did so. Uninstalled the existing version and replaced it. Some strange things are happening:

Target to source works. Source to target does not - yes I am pressing the right two way sync option;
Calender items are not included in the sync.

The software goes through it's procedure and all initially seems to be going well but after checking the above observations are made and each time I do it afterwards.

My source has a Vista 32 bit system and my target has Vista 64.

I am leaving tomorrow. Can someone help ?
crushr1
Posts: 1
Joined: Thu May 07, 2009 7:32 am

Re: RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post by crushr1 »

I'm having the same problem with ver 2.03. I have the program set to syncronize on a set schedule. The task scheduler reports that everything is "completing successfully", but eversince I have installed ver 2.03, my Outlook inboxes have not sync'd properly! I'm running Outlook 2007 SP2 w/Vista 64bit OS on my Source machine and Outlook 2003 w/Vista 32bit OS on my Target machine. I can copy the target files to the source, but not vice versa. Please help with this issue!!
admin
Site Admin
Posts: 660
Joined: Mon Jan 03, 2005 5:21 pm

Re: RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post by admin »

People, thanks for your reports. Confirm existence of the problem with EZOutlookSync Pro 2.03. We are going to issue a fix today. I'll post here when it's ready. Very sorry for the inconviniences.
admin
Site Admin
Posts: 660
Joined: Mon Jan 03, 2005 5:21 pm

Re: RESOLVED: Office 2007 SP2: EZ doesn't work anymore

Post by admin »

EZoutlookSync Pro 2.04 (fixed version) is ready. Please download from: http://www.ezoutlooksync.com/download/E ... ncPro2.exe
Post Reply