EZOS folders not deleting
Posted: Tue Jul 07, 2009 11:25 am
Hi,
I have been using EZOutlookSync Pro 2.04 (just upgraded to 2.1 today) with Outlook 2007 and Windows XP SP3. A few days ago whilst synchronising my pst file to my laptop, I got a MAPI error (I foolishly didn't log the error code) which I suspect may have been due to a poor wireless network connection - I would normally use Ethernet when syncing. Since then on both my laptop and my desktop, I have a number of EZOS [date] folders in my Deleted Items folder. I cannot delete these folders on either my desktop or my laptop. When I try to do so, I get an error message as follows:
Cannot delete this folder. Right-click the folder and then click properties to check your permissions for the folder. See the folder owner or your administrator (that would be me then!) to change your permissions. The folder is full.
I checked my pst file size and discovered to my horror that it was over 2gB. I archived it immediately, believing that pst folder size may be the problem. On the now less than 300mB pst file, I am still unable to delete the EZOS folders (all of which apper to have no contents). Worryingly, I created a new sub-folder in my Inbox and I am unable to delete that one too, getting the same error message.
I have now reset my options so that deleted items are not stored in a folder but have not plucked up the courage to try another sync yet with the new version of EZOS Pro.
I hope you have some thoughts on how I can fix this.
Thanks for your help.
John
I have been using EZOutlookSync Pro 2.04 (just upgraded to 2.1 today) with Outlook 2007 and Windows XP SP3. A few days ago whilst synchronising my pst file to my laptop, I got a MAPI error (I foolishly didn't log the error code) which I suspect may have been due to a poor wireless network connection - I would normally use Ethernet when syncing. Since then on both my laptop and my desktop, I have a number of EZOS [date] folders in my Deleted Items folder. I cannot delete these folders on either my desktop or my laptop. When I try to do so, I get an error message as follows:
Cannot delete this folder. Right-click the folder and then click properties to check your permissions for the folder. See the folder owner or your administrator (that would be me then!) to change your permissions. The folder is full.
I checked my pst file size and discovered to my horror that it was over 2gB. I archived it immediately, believing that pst folder size may be the problem. On the now less than 300mB pst file, I am still unable to delete the EZOS folders (all of which apper to have no contents). Worryingly, I created a new sub-folder in my Inbox and I am unable to delete that one too, getting the same error message.
I have now reset my options so that deleted items are not stored in a folder but have not plucked up the courage to try another sync yet with the new version of EZOS Pro.
I hope you have some thoughts on how I can fix this.
Thanks for your help.
John