Initial backup problems

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SouthernGal
Posts: 1
Joined: Thu Jul 16, 2009 1:54 am

Initial backup problems

Post by SouthernGal »

I installed EZO on my vista (home premium) laptop and sucessfully created a backup of the outlook.pst on the laptop. The backup is located on an external hard drive on my network.

I then installed EZO on my vista (home premium) desktop - Nothing but problems.

The initial backup did about four folders. Including Plaxo Backup.
I deleted the Plaxo backup folders from the source pst.
Same problem.

I uninstalled and reinstalled EZO FOUR times - each time changing the name of the Target PST on the SAME hard drive where the other backup lives - YES different names from the laptop pst.

NOTHING works - each time EZO does about three folders and then says FINISHED.

As this is the trial I am not sure what the issue is - I went into Regedit and can find no keys with any values for the program so can't set the TRIAL back to zero to allow a full backup.

I was very interested in your product but if this can not be resolved i will not buy it.

The Desktop PST is my MAIN pst. EZO has to work on this machine.

The laptop and desktop are BOTH uptodate as to windows updates.
admin
Site Admin
Posts: 640
Joined: Mon Jan 03, 2005 5:21 pm

Re: Initial backup problems

Post by admin »

Are you talking about EZOS, EZOS Pro or EZOS Portable? Thanks!
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