Initial backup problems

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Posts: 1
Joined: Thu Jul 16, 2009 1:54 am

Initial backup problems

Post by SouthernGal »

I installed EZO on my vista (home premium) laptop and sucessfully created a backup of the outlook.pst on the laptop. The backup is located on an external hard drive on my network.

I then installed EZO on my vista (home premium) desktop - Nothing but problems.

The initial backup did about four folders. Including Plaxo Backup.
I deleted the Plaxo backup folders from the source pst.
Same problem.

I uninstalled and reinstalled EZO FOUR times - each time changing the name of the Target PST on the SAME hard drive where the other backup lives - YES different names from the laptop pst.

NOTHING works - each time EZO does about three folders and then says FINISHED.

As this is the trial I am not sure what the issue is - I went into Regedit and can find no keys with any values for the program so can't set the TRIAL back to zero to allow a full backup.

I was very interested in your product but if this can not be resolved i will not buy it.

The Desktop PST is my MAIN pst. EZO has to work on this machine.

The laptop and desktop are BOTH uptodate as to windows updates.
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Posts: 640
Joined: Mon Jan 03, 2005 5:21 pm

Re: Initial backup problems

Post by admin »

Are you talking about EZOS, EZOS Pro or EZOS Portable? Thanks!
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