Program is so very slow

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ddegil
Posts: 8
Joined: Wed Nov 17, 2010 4:44 pm

Program is so very slow

Post by ddegil »

I purchased EZOUTLOOKSync Pro a few weeks ago. My goal is to keep my email at work and home synced. I use an external hard drive to sync to before I start my email (at homr or office) and I sync again when I close outlook. It has been working fine till this morning. I am at work and trying to sync now and the program has been running for over an hour, sucking down my processor and crawling through the messages. The display that shows the counts is moving 1 digit every 10 or 20 seconds. My pst is 2.4gb and at the rate it is now syncing suddenly it will be 2050 when it ends. I did try to cancel EZOutlookSync but it did not respond, so I finally blew it out of memory. I have repeated this 3 times so far.
My windows version:
Work: Windows 7 Enterprise 32 bit
Home: Windows 7 (higest version of professional) 64 bit

EzOutlookSyncPro version is 2.2
admin
Site Admin
Posts: 640
Joined: Mon Jan 03, 2005 5:21 pm

Re: Program is so very slow

Post by admin »

Please forward us the latest log file to: ezsupport[at]ezoutlooksync.com
You can get it by opening the program, then clicking on Tools->Last Log. Thanks.
ddegil
Posts: 8
Joined: Wed Nov 17, 2010 4:44 pm

Re: Program is so very slow

Post by ddegil »

When I reviewed the log it shows nothing new,only the last time it worked right (by the date). I am happy to send it if you want, but it shows nothing on the failed syncs. In fact when I arrived to my office this morning I started it up again to sync and it has been running 31 minutes and taking between 48 and 50% of my CPU. I suppose I'll blow it from memory soon and just get to work without the emails I received last night at home.
BTW: It started to do the exact same thing at home now, it just runs and runs and runs.
ddegil
Posts: 8
Joined: Wed Nov 17, 2010 4:44 pm

Re: Program is so very slow

Post by ddegil »

I just blew it from memory. Last night when I left work it did sync, after failing all day and moring. Here is the last log (note it shows nothing from the 34 minute run this morning)

12/6/2010 4:09:07 PM Start synchronizing
12/6/2010 4:09:07 PM Version 2.2
12/6/2010 4:09:08 PM Source: E:\Outlook\personal.pst
12/6/2010 4:09:08 PM Target: E:\Outlook\Dupe PST Creation\PersonalEMails.pst
12/6/2010 4:09:08 PM Synchronization Mode: Source -> Target
12/6/2010 4:09:08 PM Comparing folders "Infected Items"
12/6/2010 4:09:08 PM Folder item type: Unknown
12/6/2010 4:09:08 PM Comparing folders "SPAM"
12/6/2010 4:09:08 PM Folder item type: Unknown
12/6/2010 4:09:08 PM Comparing folders "RSS Feeds"
12/6/2010 4:09:08 PM Folder item type: Unknown
12/6/2010 4:09:08 PM Comparing folders "Junk E-mail"
12/6/2010 4:09:08 PM Folder item type: Mail
12/6/2010 4:09:08 PM Comparing folders "Drafts"
12/6/2010 4:09:08 PM Folder item type: Mail
12/6/2010 4:09:08 PM Comparing folders "Tasks"
12/6/2010 4:09:08 PM Folder item type: Task
12/6/2010 4:09:08 PM Comparing folders "Notes"
12/6/2010 4:09:08 PM Folder item type: Note
12/6/2010 4:09:08 PM Comparing folders "Journal"
12/6/2010 4:09:08 PM Folder item type: Journal
12/6/2010 4:09:08 PM Comparing folders "Contacts"
12/6/2010 4:09:08 PM Folder item type: Contact
12/6/2010 4:09:08 PM Comparing folders "Calendar"
12/6/2010 4:09:08 PM Folder item type: Appointment
12/6/2010 4:09:08 PM Comparing folders "Sent Items"
12/6/2010 4:09:08 PM Folder item type: Unknown
12/6/2010 4:09:11 PM Comparing folders "Outbox"
12/6/2010 4:09:11 PM Folder item type: Unknown
12/6/2010 4:09:11 PM Comparing folders "david@.net"
12/6/2010 4:09:11 PM Folder item type: Mail
12/6/2010 4:09:11 PM Comparing folders "Hamlet@"
12/6/2010 4:09:11 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "UPC - GS1"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "Repricing"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "Litterboy"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "cc Sales Accounts"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "PetWholesaler"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "SmartPractice"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "Skaffles"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "West Paw Design"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "Planet Pleasure"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "Frolicat"
12/6/2010 4:09:12 PM Folder item type: Mail
12/6/2010 4:09:12 PM Comparing folders "Veterinary Ventures"
12/6/2010 4:09:12 PM Folder item type: Unknown
12/6/2010 4:09:12 PM Comparing folders "U-PIC"
12/6/2010 4:09:12 PM Folder item type: Unknown
12/6/2010 4:09:12 PM Comparing folders "SuperZoo"
12/6/2010 4:09:12 PM Folder item type: Unknown
12/6/2010 4:09:12 PM Comparing folders "Sharps"
12/6/2010 4:09:12 PM Folder item type: Unknown
12/6/2010 4:09:12 PM Comparing folders "Ryan's Pet Supply"
12/6/2010 4:09:12 PM Folder item type: Unknown
12/6/2010 4:09:13 PM Comparing folders "Premier"
12/6/2010 4:09:13 PM Folder item type: Unknown
12/6/2010 4:09:13 PM Comparing folders "PetEdge"
12/6/2010 4:09:13 PM Folder item type: Unknown
12/6/2010 4:09:14 PM Comparing folders "Nutramax"
12/6/2010 4:09:14 PM Folder item type: Unknown
12/6/2010 4:09:14 PM Comparing folders "Netting"
12/6/2010 4:09:14 PM Folder item type: Unknown
12/6/2010 4:09:14 PM Comparing folders "Nedis"
12/6/2010 4:09:14 PM Folder item type: Unknown
12/6/2010 4:09:15 PM Comparing folders "Melitta24"
12/6/2010 4:09:15 PM Folder item type: Unknown
12/6/2010 4:09:15 PM Comparing folders "Kittywalk"
12/6/2010 4:09:15 PM Folder item type: Unknown
12/6/2010 4:09:15 PM Comparing folders "FROM ME"
12/6/2010 4:09:15 PM Folder item type: Unknown
12/6/2010 4:09:15 PM Comparing folders "IKSL"
12/6/2010 4:09:15 PM Folder item type: Unknown
12/6/2010 4:09:15 PM Comparing folders "Heaven To Home"
12/6/2010 4:09:15 PM Folder item type: Unknown
12/6/2010 4:09:15 PM Comparing folders "Green Field Paper Company"
12/6/2010 4:09:15 PM Folder item type: Unknown
12/6/2010 4:09:15 PM Comparing folders "Go Cat"
12/6/2010 4:09:15 PM Folder item type: Unknown
12/6/2010 4:09:15 PM Comparing folders "Duckyworld"
12/6/2010 4:09:15 PM Folder item type: Unknown
12/6/2010 4:09:16 PM Comparing folders "Cosequin"
12/6/2010 4:09:16 PM Folder item type: Unknown
12/6/2010 4:09:16 PM Comparing folders "Chocomel"
12/6/2010 4:09:16 PM Folder item type: Unknown
12/6/2010 4:09:16 PM Comparing folders "Mary"
12/6/2010 4:09:16 PM Folder item type: Mail
12/6/2010 4:09:16 PM Comparing folders "Wesley"
12/6/2010 4:09:16 PM Folder item type: Mail
12/6/2010 4:09:16 PM Comparing folders "Cat Caps"
12/6/2010 4:09:16 PM Folder item type: Mail
12/6/2010 4:09:16 PM Comparing folders "China"
12/6/2010 4:09:16 PM Folder item type: Unknown
12/6/2010 4:09:17 PM Comparing folders "Best Friends"
12/6/2010 4:09:17 PM Folder item type: Unknown
12/6/2010 4:09:17 PM Comparing folders "Bergan"
12/6/2010 4:09:17 PM Folder item type: Unknown
12/6/2010 4:09:17 PM Comparing folders "Accoutrements"
12/6/2010 4:09:17 PM Folder item type: Unknown
12/6/2010 4:09:17 PM Comparing folders "cc Purchase Accounts"
12/6/2010 4:09:17 PM Folder item type: Mail
12/6/2010 4:09:17 PM Comparing folders "Sales Venu Related"
12/6/2010 4:09:17 PM Folder item type: Mail
12/6/2010 4:09:17 PM Comparing folders "sales@cc.com"
12/6/2010 4:09:17 PM Folder item type: Mail
12/6/2010 4:09:18 PM Comparing folders "PayPal"
12/6/2010 4:09:18 PM Folder item type: Mail
12/6/2010 4:09:18 PM Comparing folders "overstock"
12/6/2010 4:09:18 PM Folder item type: Mail
12/6/2010 4:09:18 PM Comparing folders "Mindy Sommers"
12/6/2010 4:09:18 PM Folder item type: Mail
12/6/2010 4:09:19 PM Comparing folders "Mom"
12/6/2010 4:09:19 PM Folder item type: Mail
12/6/2010 4:09:19 PM Comparing folders "david@.com"
12/6/2010 4:09:19 PM Folder item type: Mail
12/6/2010 4:09:22 PM Comparing folders "ep.US"
12/6/2010 4:09:22 PM Folder item type: Mail
12/6/2010 4:09:22 PM Comparing folders "eBay"
12/6/2010 4:09:22 PM Folder item type: Mail
12/6/2010 4:09:25 PM Comparing folders "Donations"
12/6/2010 4:09:25 PM Folder item type: Mail
12/6/2010 4:09:25 PM Comparing folders "cc Website"
12/6/2010 4:09:25 PM Folder item type: Mail
12/6/2010 4:09:27 PM Comparing folders "Web Tricks"
12/6/2010 4:09:27 PM Folder item type: Mail
12/6/2010 4:09:27 PM Comparing folders "Stores"
12/6/2010 4:09:27 PM Folder item type: Mail
12/6/2010 4:09:27 PM Comparing folders "Software"
12/6/2010 4:09:27 PM Folder item type: Mail
12/6/2010 4:09:27 PM Comparing folders "ImageSalsa"
12/6/2010 4:09:27 PM Folder item type: Mail
12/6/2010 4:09:27 PM Comparing folders "Ira"
12/6/2010 4:09:27 PM Folder item type: Mail
12/6/2010 4:09:27 PM Comparing folders "SAP WORK"
12/6/2010 4:09:27 PM Folder item type: Unknown
12/6/2010 4:09:27 PM Comparing folders "Steel Supply"
12/6/2010 4:09:27 PM Folder item type: Unknown
12/6/2010 4:09:28 PM Comparing folders "Mecor"
12/6/2010 4:09:28 PM Folder item type: Unknown
12/6/2010 4:09:28 PM Comparing folders "FROM ME"
12/6/2010 4:09:28 PM Folder item type: Unknown
12/6/2010 4:09:28 PM Comparing folders "Email Site"
12/6/2010 4:09:28 PM Folder item type: Unknown
12/6/2010 4:09:28 PM Comparing folders "Paradigm"
12/6/2010 4:09:28 PM Folder item type: Unknown
12/6/2010 4:09:40 PM Comparing folders "Lakeview Ranch"
12/6/2010 4:09:40 PM Folder item type: Unknown
12/6/2010 4:09:40 PM Comparing folders "Art Commission"
12/6/2010 4:09:40 PM Folder item type: Unknown
12/6/2010 4:09:40 PM Comparing folders "Important"
12/6/2010 4:09:40 PM Folder item type: Unknown
12/6/2010 4:09:40 PM Comparing folders "Amazon Management Contacts"
12/6/2010 4:09:40 PM Folder item type: Mail
12/6/2010 4:09:40 PM Comparing folders "Amazon"
12/6/2010 4:09:40 PM Folder item type: Mail
12/6/2010 4:09:44 PM Comparing folders "Inbox"
12/6/2010 4:09:44 PM Folder item type: Unknown
12/6/2010 4:09:44 PM Comparing folders "Home Email Accounts"
12/6/2010 4:09:44 PM Folder item type: Mail
12/6/2010 4:09:44 PM Synchronization finished
ddegil
Posts: 8
Joined: Wed Nov 17, 2010 4:44 pm

Re: Program is so very slow

Post by ddegil »

Hmmm. The pst files are now having problems (not the backup one I manually copied a few days ago) and I have to run the SCANPST utility on them. The SCANPST failed to finish on the main file, giving an error. I am trying again.
THe only programs to touch the files was Outlook and EZSync. :(
ddegil
Posts: 8
Joined: Wed Nov 17, 2010 4:44 pm

Re: Program is so very slow

Post by ddegil »

After running the Outlook scan/fix utility I find that my main pst and the sync file have lots of issues now. Here is the log from the utility after it fixed the main pst.
OKAY, .LOG files and .TXT files cannot be attached?! What extensions CAN i attach??

Your site locks up if I try to past the log into the message, and I cannot upload txt or log files. I guess you do not get to see the file?
ddegil
Posts: 8
Joined: Wed Nov 17, 2010 4:44 pm

Re: Program is so very slow

Post by ddegil »

Interesting, this afternoon after I recreated all the files and did a reinstall... sync just hangs (waited 15 minutes) if I do it by hand. The wizard will do it in 2 minutes. What is going on??
admin
Site Admin
Posts: 640
Joined: Mon Jan 03, 2005 5:21 pm

Re: Program is so very slow

Post by admin »

We need to see the log files first. Please forward them to: ezsupport[at]ezoutlooksync.com.
Thank you!
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