Not syncing with new phone

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gcr99
Posts: 24
Joined: Fri Jan 03, 2014 7:05 pm

Not syncing with new phone

Post by gcr99 »

I've been using O-A Sync successfully with different Samsung phones, but I've now changed to a new Huawei Mate 9 running Android 7.0.

The phone connects to the Windows PC and then hangs. The PC doesn't show the usual connection prompt with a new device.

Can you advise please?
admin
Site Admin
Posts: 645
Joined: Mon Jan 03, 2005 5:21 pm

Re: Not syncing with new phone

Post by admin »

Confirm the problem with some Huawei devices running Android 7.0. Will try to fix ASAP.
gcr99
Posts: 24
Joined: Fri Jan 03, 2014 7:05 pm

Re: Not syncing with new phone

Post by gcr99 »

Thank you!
admin
Site Admin
Posts: 645
Joined: Mon Jan 03, 2005 5:21 pm

Re: Not syncing with new phone

Post by admin »

And the new Android version of Outlook-Android Sync is live. Please update and let me know whether it works for you now. Thanks!
gcr99
Posts: 24
Joined: Fri Jan 03, 2014 7:05 pm

Re: Not syncing with new phone

Post by gcr99 »

Yes, that has fixed it. Thank you very much!

BTW, I still get the Oops! message after a successful sync. It doesn't stop me using it, it just doesn't look very nice.
admin
Site Admin
Posts: 645
Joined: Mon Jan 03, 2005 5:21 pm

Re: Not syncing with new phone

Post by admin »

Good, thanks for the confirmation!

Will address the "Oops" message issue in the next minor update.
gcr99
Posts: 24
Joined: Fri Jan 03, 2014 7:05 pm

Re: Not syncing with new phone

Post by gcr99 »

Great! That will make your app just about perfect.
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