Sync deletes some contacts
Posted: Fri Apr 06, 2018 7:05 pm
After an apparently normal sync, I found 18 contacts deleted from outlook. I had not deleted them on my phone. I want help fixing this please!
When I checked in Outlook, the deleted contacts were listed under deleted items. The one possible common factor I can see is that many of them are contacts where I had duplicates (e.g. one contact for John Smith with email address, and a separate contact with John Smith with phone numbers).
How can I stop unwanted deletions from happening?
I have screen shots of the sync outcome and I saved the log file - all attached.
When I checked in Outlook, the deleted contacts were listed under deleted items. The one possible common factor I can see is that many of them are contacts where I had duplicates (e.g. one contact for John Smith with email address, and a separate contact with John Smith with phone numbers).
How can I stop unwanted deletions from happening?
I have screen shots of the sync outcome and I saved the log file - all attached.