New problem with Win 10

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gcr99
Posts: 24
Joined: Fri Jan 03, 2014 7:05 pm

New problem with Win 10

Post by gcr99 »

Since upgrading my PC to Win10, Outlook-Android Sync is not working on my phones.
When I try to connect, I get the message:
Unable to connect. Check firewall settings on your computer

I've turned off the firewall and UAC settings on the PC, but it has made no difference.
admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Re: New problem with Win 10

Post by admin »

There's 2 options in Windows firewall - private and public networks. Please try disabling Win firewall for both of them, will it help?
gcr99
Posts: 24
Joined: Fri Jan 03, 2014 7:05 pm

Re: New problem with Win 10

Post by gcr99 »

Windows firewall is completely off.
admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Re: New problem with Win 10

Post by admin »

Is your PC detected automatically or you are using a manual connection option? Are you sure the IP address you use is the correct one?
gcr99
Posts: 24
Joined: Fri Jan 03, 2014 7:05 pm

Re: New problem with Win 10

Post by gcr99 »

I have it working now!
There were problems with other programs after the Win10 upgrade. So I changed to a clean install and rebuilt all the programs.
Now your program and others are working again :)
Thank you for trying to help.
admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Re: New problem with Win 10

Post by admin »

Good, glad to hear that! Please let me know if you have additional questions.
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