Access violation at address 005EC27C ?

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cyndism
Posts: 1
Joined: Tue Aug 30, 2016 4:43 pm

Access violation at address 005EC27C ?

Post by cyndism »

Trying to sync for first time. Surface Pro3 and Galaxy Note 7.
Receiving error message attached and shown below.
"Access violation at address 005EC27C in module "OutlAndrSync.exe" Read of address 00000004."

Help please? =]
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error msg.PNG
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admin
Site Admin
Posts: 640
Joined: Mon Jan 03, 2005 5:21 pm

Re: Access violation at address 005EC27C ?

Post by admin »

This might be a surface Pro related issue. Please forward us the latest log file so that we could check it out. You can get the log by clicking on Tools->Last log. Thanks.
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