Contacts display incomplete data

[cohenmike]

Did recent update on Samsung Galaxy 20+ cause contacts to display only name and groups after a sync? Phone numbers, email addresses, notes and other information are captured during the sync, but are not displayed in "Contacts."

[admin]

Which Android OS number that update brought to the device?

[cohenmike]

Android 11
Build number RP1A.200720.012.G986USQU1CTLB

[admin]

Could you please make a test contact with all the major fields filled in Outlook, then sync it over to Android and share screenshots how it looks like as in Outlook as in Android? Thanks!

[cohenmike]

I just ran an Outlook-Android sync for a "The TEST CONTACT"
Contact.jpg shows how it looks like in the Contacts app on the Samsung 20+ cell phone
We know all of the contact information is being synced, as evidenced by what the cell phone shows in Phone app (PhoneContact.jpg).
And, when I share "The TEST CONTACT" in the Contacts app to an email account, it appears as a vcf file with all of the information that I would want to see in the Contacts app on the cell phone.

[admin]

Thanks very much! Working on it.