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connection error

Posted: Tue Sep 08, 2015 5:56 pm
by ralvarez
I have had the paid version of "Outlook-Android Sync" for some time now and had no problems with my Samsung Galaxy III or my HTC One Max.....I recently upgraded my phone to a Motorola Droid - had a couple successful syncs last week - but now it fails everytime although I have changed nothing else. I repeatedly get the "Connection Error" "Unable to connect. Check firewall settings on your computer"

My firewall is off.....I have uninstalled and reinstalled both the computer software & the phone software multiple times each and cannot get passed this error. I am using a USB cable to sync.....

Please help

Re: connection error

Posted: Wed Sep 09, 2015 6:20 am
by admin
Maybe the IP address of your PC has changed? Please check it in the program's main window (Windows version).