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Contacts display incomplete data

Posted: Tue Feb 09, 2021 5:56 pm
by cohenmike
Did recent update on Samsung Galaxy 20+ cause contacts to display only name and groups after a sync? Phone numbers, email addresses, notes and other information are captured during the sync, but are not displayed in "Contacts."

Re: Contacts display incomplete data

Posted: Thu Feb 18, 2021 8:07 am
by admin
Which Android OS number that update brought to the device?

Re: Contacts display incomplete data

Posted: Thu Feb 18, 2021 4:38 pm
by cohenmike
Android 11
Build number RP1A.200720.012.G986USQU1CTLB

Re: Contacts display incomplete data

Posted: Fri Feb 19, 2021 11:08 am
by admin
Could you please make a test contact with all the major fields filled in Outlook, then sync it over to Android and share screenshots how it looks like as in Outlook as in Android? Thanks!

Re: Contacts display incomplete data

Posted: Fri Feb 19, 2021 6:38 pm
by cohenmike
I just ran an Outlook-Android sync for a "The TEST CONTACT"
Contact.jpg shows how it looks like in the Contacts app on the Samsung 20+ cell phone
We know all of the contact information is being synced, as evidenced by what the cell phone shows in Phone app (PhoneContact.jpg).
And, when I share "The TEST CONTACT" in the Contacts app to an email account, it appears as a vcf file with all of the information that I would want to see in the Contacts app on the cell phone.

Re: Contacts display incomplete data

Posted: Fri Feb 26, 2021 11:12 am
by admin
Thanks very much! Working on it.